Managed RIMM for SAP S/4HANA & ECC with integrated disaster recovery
How Progression's Remote Infrastructure Monitoring & Management (RIMM) services gave a marquee enterprise specialized, round-the-clock oversight of its SAP landscape and disaster recovery environment, hosted at Progression's data center.
Specialized SAP infrastructure skills, without dedicated round-the-clock coverage
The client runs its core business operations on SAP S/4HANA and SAP ECC, with its primary data center based at its Noida office. As reliance on these systems grew, keeping the underlying infrastructure stable and secure surfaced a specific set of challenges.
- ! Running and supporting SAP S/4HANA and ECC infrastructure demanded a specialized skillset that was difficult to build and retain in-house.
- ! With the primary data center at the Noida office, the internal team carried the full weight of infrastructure monitoring without dedicated, round-the-clock specialist coverage.
- ! The organization lacked a properly managed Disaster Recovery (DR) environment, leaving business-critical SAP systems exposed in the event of an outage.
- ! Sourcing and retaining niche SAP infrastructure expertise internally was becoming a growing operational and cost challenge.
- ! The client needed a managed services partner to bring specialized skillsets, continuous monitoring, and managed DR — without building this capability in-house.
Specialized RIMM, backed by fully managed Disaster Recovery
Progression was engaged as the managed services partner to deliver Remote Infrastructure Monitoring & Management (RIMM) for the client's SAP landscape, along with Disaster Recovery management.
- ✓ SAP S/4HANA and SAP ECC systems hosted and running live at Progression's data center, backed by specialized SAP infrastructure expertise.
- ✓ 24/7 Remote Infrastructure Monitoring & Management (RIMM) of the SAP landscape, providing continuous oversight without in-house specialist hiring.
- ✓ Proactive monitoring and issue remediation delivered by a dedicated team of SAP infrastructure specialists.
- ✓ End-to-end management of the client's Disaster Recovery (DR) environment, ensuring business-critical SAP systems remain protected and recoverable.
- ✓ A single managed services partner accountable for both day-to-day infrastructure monitoring and DR readiness.
A more stable, expertly supported SAP infrastructure environment
The managed RIMM and DR engagement gave the client a more stable, expertly supported SAP infrastructure environment.
Access to specialized skillsets
Round-the-clock coverage by dedicated SAP infrastructure specialists, removing the need to build this niche capability in-house.
Improved infrastructure stability
Continuous RIMM monitoring of SAP S/4HANA and ECC environments helped maintain consistently high infrastructure uptime.
Stronger DR readiness
A properly managed Disaster Recovery environment significantly improved recovery preparedness for business-critical SAP systems.
Reduced operational burden
An estimated 30–40% reduction in internal effort spent on infrastructure monitoring and specialist coordination.
Faster issue detection & resolution
Proactive, round-the-clock monitoring enabled quicker identification and remediation of infrastructure issues.
Single point of accountability
Consolidating RIMM and DR management with one managed services partner simplified oversight and governance of the SAP landscape.
Need specialized RIMM and DR support for your SAP landscape?
See how Progression's managed RIMM and Disaster Recovery services can give your SAP environment expert, round-the-clock support.
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